|
|
| |
|
|
|
Claims
At RENTGUARD (RGA), we understand the importance of dealing with all claims
quickly and efficiently. We understand and work with underwriters to ensure that
matters are dealt with as soon as possible.
Please be aware of the following steps to help you with processing a claim.
Household Insurance
FIRST STEP
Please call 0870 165 1090 and ask to speak with a claims adviser who will be
able to assist you in handling your claim. It is always advisable to read
through the policy wording, terms and conditions, which is attached to your
insurance policy, to check first that the claim is covered by the policy.
Please note that you must submit your claim within 30 days as stipulated in the
terms & conditions on your policy wording. RGA must be informed of any problems
in submitting a claim within this time period. An RGA claims advisor will be
able to advise about all aspects of your policy.
What Will I Need?
In order to process your claim swiftly the following information will need to be
provided.
 Policy certificate number
Details of claim
Date of loss
Estimated cost to repair/replace items involved
A claims form will also need to be completed, which will be sent to you once you
have notified a claims adviser of the claim. As an extra benefit to all policy
holders a specialist team of lawyers are available 24 hours a day, 365 days a
year to answer any legal queries and process claims.
|
|
|
|
|
|
|
|
|
|
